Frequently Asked Questions

What is the best laundry service?

Hamperapp is the best laundry service in the United States. We believe our quality of services and customer services surpass our competitions. We have built one of the best laundry & dry cleaning app in the industry.



Do you like laundry delivery/pick-up services?

Hamperapp believes in working for you and no you working for us! Our team has Morning Schedules and Afternoon Pickups. We go to you, not you to us!



Who takes care of my Garment?

We do. We are 100% responsible for your garment. Your Garment is insurance and protects by our team members.



Hamperapp VS you local laundry or Dry cleaner?

Fight! Nooooo, We actually partner with some of the best local laundries and dry cleaning in your area. We believe in helping our local laundry and dry cleaning to the next step.



When are pick up and deliveries? Do I need to be house?

Our pick up and deliveries vary by area, but we pick up most of the days. Our normal schedule area is from 8 am-10 am/ 10 am-12 pm / 6 pm-8 pm/ 8 pm-10 pm. You don’t need to be home for the pick-up or drop off. You could leave at the door or in your lobby!



Do I need to weight my clothes?

If you want, but our team member could weigh it for you. Our Staff carries a portable scale with him all the time. So when the time of pick up comes you could know how much it weighs. (Please remember Laundries items aren't include for wash & fold services).



Do I need a Hamperapp bag to place an order?

You don’t, But don’t worry, When we return your Garment you will get a FREE bag from us.



What is the difference between a Laundry Shirt & Dry Cleaning Shirt?

Easy! If you or your husband use the shirt of work and is 100% cotton is a laundry shirt. (It has to be 100% cotton) Also, if your shirt cost $50-$60, We recommend you to use our Dry Cleaning option.



BONUS QUESTION ! I'm allergic, can I use Hamperapp Services?

Don’t worry!!! We offer eco-friendly detergent & baby detergent. Also, Eco-Friendly softener and Baby Softener. If you have any question let us know info@hamperapp.com. Unfortunately, we can't name the brand we use for copy-right reason.



What's the best dry cleaner?

Hamperapp is the best dry cleaner, We work multiple dry cleaner in all united states. High quality dry cleaner is our priority. So we are sure you will get the best services.